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Terms of purchase and sale of goods

SIA "Liepkalni" Online Store Terms and Conditions

www.liepkalni.com

 

Definitions:

Terms - these terms, their additions, amendments, which are published on the website.

Seller - SIA "Liepkalni", reg. No. 44101001966, legal address: Valmiera region, Naukšēni parish "Liepkalni" LV-4244, Latvia

Buyer - a natural or legal person who places an Order on the Website and makes payment for the ordered Goods.

Website - a virtual website located at the address: www.liepkalni.com. The section E - STORE of the website operates as a site where the Buyer can place Orders for Goods and make payments online.

Online store - the website www.liepkalni.com, section E-STORE, where the Seller's structural unit implement the store's operation and provide product consultations to Buyers: the structural unit "RŪJIENA" whose operating address is: Rūjiena, Rīgas iela 63, Latvia. Tel. +371 26311683; Email: agne.eglite@liepkalni.lv.

Goods - any goods displayed to the Buyer on the Internet Website in a visible manner and which the Buyer can order and purchase.

Goods price - the price indicated at the time of Order placement next to each Goods visual representation and description, and for which the Buyer is entitled to purchase the specific Goods. The Goods price does not include the delivery fee or any expenses incurred by the Buyer in returning the Goods.

Order - an Order placed by the Buyer online on the Website, in which the Buyer specifies the Goods it has chosen to purchase, as well as its chosen method of delivery and the location for receiving the Goods. The Order is considered fully completed when the Buyer has made payment for the Goods specified in the Order.

Shopping Bag - a virtual bag of goods where the Buyer can freely add selected Goods or delete them. Removing Goods from the Shopping bag is possible only until the Buyer starts making payment for the Goods in the Shopping bag.

Order acceptance - an automatic system notification that the Buyer's Order has been accepted and the production and assembly of the Order have begun, which is automatically sent to the Buyer via email after payment for the Goods placed in the Shopping bag.

Distance contract - a contract concluded remotely in online mode between the Buyer and the Seller in accordance with the Consumer Rights Protection Law of the Republic of Latvia, under which the Buyer has expressed a clear and unambiguous intention to purchase the Goods specified in the Order, and the Seller undertakes to deliver the Goods specified in the Order to the Buyer.

Right of withdrawal - the Buyer's (natural persons, who in the context of the Consumer Rights Protection Law are "consumers") right to withdraw from the Goods within 14 days from the day of receipt of the Goods in accordance with the procedure for exercising the right of withdrawal.

 

General provisions

1.1. These Terms establish the purchase of Goods on the Internet Website, as well as legal relations between the Seller and the Buyer.

1.2. The Terms are developed, and legal relations between the Seller and the Buyer are regulated in accordance with the regulatory enactments of the Republic of Latvia.

1.3. The Seller has the right to change these Terms at any time. Amendments and additions to the Terms can be found on the Website. Amendments or additions to the Terms come into effect on the day they are published on the Website, unless the Terms specify otherwise.

1.4. If an Order is placed before the entry into force of the changes to the Terms, the legal relations that were in force at the time when the Buyer placed the Order shall apply to the Buyer, unless the Terms specify otherwise.

1.5. The Seller has the right to change the prices of the Goods at any time (in accordance with the legislation), unless the Terms specify otherwise. At the time of placing the Order, the Buyer can rely on the prices of the Goods indicated on the Website; however, if the prices of the Goods have changed between the Order placement and the payment, the Buyer shall be bound by the prices of the Goods displayed in the Order by the system.

1.6. The Buyer can order Goods without registering.

 

Goods catalog, Goods prices

2.1. The images of Goods posted on the Website are illustrative and informative. The photograph of Goods or packaging may differ in size or appearance.

2.2. The Goods catalog, Goods descriptions, photographs, and other data posted on the Website are the property of the Seller, and the Seller owns the copyright and personal copyright to any information posted on the Website. Any copying, reproduction, republication, transfer to third parties, transformation, or other use of the information on the Website without the Seller's permission is prohibited, and the violator shall be liable for covering all losses incurred by the Seller.

2.3. The Seller sells Goods that are packaged in accordance with EU regulations on packaging and labeling.

2.4. The Goods price is indicated next to the Goods in euros (EUR) and includes VAT (Value Added Tax). The Goods price does not include the delivery fee, which depends on the selected delivery method.

2.5. In case of a systematic data error in the Goods price in the Seller's database, the Seller informs the Buyer about it as soon as possible and gives the Buyer the opportunity to confirm the Order at the correct price or to cancel the Order. If it is impossible to contact the Buyer, the Order shall be considered canceled, and the amounts paid for the Order shall be returned to the Buyer.

 

Order placement, terms of payment and delivery

3.1. The Buyer places an Order on the Website by adding Goods to the Shopping bag, choosing the method of delivery, and indicating the delivery address. Before placing an Order, the Buyer can review the selected Goods, their quantity, and the total price of the Goods, as well as the delivery fee.

3.2. To place an Order, the Buyer must indicate the necessary data required for order fulfillment - name, surname, delivery address, telephone number, and email address.

3.3. After filling in the data necessary for order fulfillment and choosing the payment method, the Buyer confirms the Order by clicking the "Place Order" button. The act of clicking the "Place Order" button is considered to be the Buyer's acceptance of the Terms.

3.4. After placing the Order, the Buyer receives an automatic Order acceptance notification at the email address specified in the Order. If the Buyer has not received an Order acceptance notification, the Buyer is obliged to inform the Seller about it by contacting the Seller's representatives by phone.

3.5. The Buyer pays for the Goods using one of the payment methods provided on the Website.

3.7. The delivery term depends on the selected delivery method, the destination, and other factors. The delivery term is specified in each Order and depends on the chosen delivery method and the location of the Buyer.

3.8. The Buyer cannot change the delivery address of the Goods after the Order has been confirmed.

Formas sākums

 

Delivery methods and delivery fees

4.1. When placing an order, the Buyer enters the delivery address. The receipt of goods is provided by a courier. COURIER DELIVERY. The delivery fee by courier is calculated for the Buyer by selecting the delivery country. Delivery costs depend on the delivery country and the weight of the order.

  • Approximate delivery time 5-14 days. The delivery time, conducted through courier services, may vary for each delivery country due to the workload of OMNIVA LATVIA and its cooperation partners providing courier services! Orders are dispatched only on working days.

When the Buyer chooses delivery of the Goods to the address specified by the Buyer, it may be the address indicated in the selection field of the online store within the delivery region options of the Seller, where it is convenient for the Buyer to receive the Goods and where the Buyer is available (home address, workplace, or other location specified by the Buyer).Formas sākums

4.1. The Buyer is obliged to receive the Goods himself or through the persons authorized by him at the delivery address indicated in the Order. The Seller has the right to request the Buyer or the recipient of the Goods to present an identity document and, if necessary, sign the delivery documents.

4.2. The risk of accidental loss or damage to the Goods passes to the Buyer from the moment the Buyer or the person authorized by him receives the Goods.

4.3. Ownership of the Goods passes to the Buyer from the moment the Buyer fully pays for the Goods and the Seller transfers the Goods to the Buyer.

 

Return of Goods

5.1. The Buyer has the right to return the Goods within 14 (fourteen) days from the date of receipt of the Goods, in accordance with the procedure for exercising the right of withdrawal specified in regulatory enactments.

5.2. The Buyer shall bear the costs of returning the Goods, except in cases where the Goods do not comply with the terms of the Order or the Goods are defective.

5.3. The Buyer may return the Goods by delivering them to the Seller's address by sending them by any delivery method.

5.4. The Goods must be returned to the Seller's address specified by the Seller, along with the completed withdrawal form (Annex No. 1 to the Consumer Rights Protection Law).

5.5. The Seller ensures the return of the Goods and refunds the amount paid for the Goods to the Buyer within 14 (fourteen) days from the date of receipt of the Goods and the withdrawal form completed by the Buyer.


The Buyer cannot exercise the Right of Withdrawal if:

  • They have purchased Goods that are liable to deteriorate or expire rapidly;
  • They have purchased Goods which require specific storage conditions (such as humidity, light, temperature, etc.);
  • The Buyer has opened the packaging of the Goods or if the packaging or the Goods themselves are damaged.

 

Liability

6.1. The Buyer is fully responsible for the accuracy and correctness of the data provided in the Order. If the Buyer provides inaccurate or incorrect data in the Order, the Seller shall not be liable for any consequences arising from it.

6.2. The Buyer is responsible for the actions taken using the Buyer's login data. If the Buyer loses the login data, the Buyer must inform the Seller immediately.

6.3. The Seller is not responsible for the losses incurred by the Buyer or the third party resulting from the Buyer's use of the Goods, the incorrect operation of the Website, or the inability to use the Website.

6.4. The Seller is not responsible for the delays in delivery of the Goods or the non-delivery of the Goods if the Goods are not delivered or are delivered late due to the fault of the Buyer or circumstances beyond the Seller's control (force majeure).

6.5. The Buyer agrees that the Website may use cookies to provide personalized services and store information on the Buyer's device. The Buyer can refuse to use cookies by selecting the appropriate settings on the web browser, but in this case, some functions of the Website may not be available to the Buyer.

 

Final provisions

7.1. These Terms are a binding document for the Seller and the Buyer. By accepting these Terms, the Buyer confirms that he/she has read and understood the Terms and agrees to comply with them.

7.2. These Terms are governed by the laws and regulations of the Republic of Latvia.

7.3. The Seller and the Buyer undertake to resolve any disputes arising from the implementation of these Terms through negotiations. If it is not possible to resolve the dispute through negotiations, the dispute shall be resolved in accordance with the laws and regulations of the Republic of Latvia in the courts of the Republic of Latvia.

7.4. These Terms come into force on the day they are published on the Website.


Distance Contract Conclusion, Distance Contract Term

8.1. By confirming the Order, the Buyer unequivocally and unambiguously confirms that it has agreed to conclude and has concluded a Distance Contract in accordance with the regulatory enactments of the Republic of Latvia on Consumer Rights Protection, that it has undertaken to fulfill the obligations of the Distance Contract, and that the Buyer indicates that it is a legally capable natural person or a legally capable legal entity aware that it has the necessary financial means to pay for the ordered Goods.

8.2. If the Buyer is under 18 years of age, it confirms that it has informed its legal representative, who has consented to the conclusion of the Distance Contract and, if necessary, its legal representative will assume the obligations of the concluded Distance Contract.

8.3. The Distance Contract is concluded at the moment when the Buyer has fully completed the payment for the ordered Goods.

8.4. The Distance Contract is considered concluded when the Buyer has made the payment (the payment has been confirmed by the Buyer's bank).

8.5. The Distance Contract is valid for the period during which the obligations arising from the Distance Contract are executable.

Discount Codes

9.1. SIA Liepkalni online store uses discount codes. A discount code is a combination of numbers and/or symbols that reduces the price of the order by a certain percentage.

 9.2. A discount code may be assigned as a percentage discount on a purchase, a specified amount discount, or free delivery.

9.3. Discount codes are provided within marketing campaigns. The Seller reserves the right to modify them unilaterally.

9.4. A discount code may be one-time or for a specific period.

9.5. To use a discount code, the following steps are required:

Choose a product on the website www.liepkalni.com.

After selecting the product, add it to the bag and proceed to checkout.

Enter the discount code in the designated field.

9.6. The value of the Goods will be reduced based on the discount code.

 9.7. SIA Liepkalni reserves the right to limit the number of specific discount codes.

Version of Terms of purchase and sale of goods: 01.03.24.